Liaise with superior to make decisions for operational activities and set strategic goalsPlan and monitor the day-to-day running of business to ensure smooth progressSupervise staff from different departments and provide constructive feedbackEvaluate regularly the efficiency of business procedures according to organizational objectives and apply improvementsOversee customer support processes and organize them to enhance customer satisfactionRevise and/or formulate policies and promote their implementationEvaluate overall performance by gathering, analyzing and interpreting data and metricsEnsure that the company runs with legality and conformity to established regulationsExcellent organizational and leadership abilitiesOutstanding communication and people skillsIn depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)Working knowledge of data analysis and performance/operation metricsFamiliarity with MS Office and various business softwareBSc/BA in business administration or relevant field; MSc/MA will be a plus
- Very experienced founding team (HeavenHR, Home24, Delivery Hero, Bain)
- Tech-driven start-up with internationally renowned investors
- Modern office in the heart of Berlin with a large rooftop
- Personal responsibility & a steep learning curve
- Work in direct contact with the founders
- Unique corporate culture and a lot of fun!